Privacy policy and personal data protection
Introduction
Last updated: 25/04/2025
TARDIGRADE AI SAS is concerned about the protection of your personal data and protects your privacy while complying with current legislation.
This is why TARDIGRADE AI SAS has declared the collection and processing of your personal data to the CNIL, the National Commission on Informatics and Liberty. For any additional information, you can consult the CNIL's website at www.cnil.fr.
When you visit the website, communicate with our online services or in-person, or order services, TARDIGRADE AI SAS is required to collect certain information, including personal data about you.
The following paragraphs describe the type of data we collect, the purposes we pursue, the duration of data retention, and the means you have to assert your rights or obtain more information.
1/ Definitions and General Information
Personal data: these are all the information concerning you as a natural person, enabling your identification either directly or indirectly.
This information can be collected via a form available on the TARDIGRADE AI SAS website, during your navigation on the site, or when you contact our agencies
This data includes several personal data such as your name and contact details, your job title in the company, as well as location data, a unique identifier, and electronic identification data available from your computer, such as Cookies or IP addresses. Please note that this electronic identification data enables the identification of your connection terminal or the pages viewed on the Site during your navigation and is generally insufficient on its own to identify you by name.
Cookie(s): A Cookie refers to a text file that may be stored in a dedicated space on your terminal (any hardware device with a browser such as a tablet or computer) following your visit to one of the TARDIGRADE AI SAS websites on your internet browser.
File(s): this term refers to any electronic document sent to TARDIGRADE AI SAS in the context of a quote request or order, regardless of the mode of transmission (USB key, online download, email, etc.)
The data controller is the company that defines for what purpose and how your personal data is used. The personal data collected on the TARDIGRADE AI SAS website or during your in-store orders is processed by :
TARDIGRADE AI SAS RCS Angers 853 036 168
Located at: Le clos du rocher 49460 Feneu
2/ Collection, Use, and Retention of Personal Data
2a/ Data Collection
TARDIGRADE AI SAS may collect your personal data when you browse our site, when you sign up for the TARDIGRADE AI SAS newsletter, or when you fill out contact forms, create an account on the site or in an agency, request a quote, request a callback, schedule an appointment, when you place an order on the site or in an agency, and when you authenticate via a social network to which you are subscribed.
The mandatory or optional nature of these sections will be clearly indicated to you on these forms (notably during an online sale, on the contact form, when signing up for the newsletter, or creating a customer account). Furthermore, when you provide this type of information to TARDIGRADE AI SAS, you commit to its accuracy and that it does not prejudice the interests or rights of third parties.
The information processed includes:
your first name, last name, email address, phone number, IP address, postal code, company name, delivery address
your position in the company if you act on its behalf
the history of your transactions and our business relationship (quotes, orders, invoices)
your location data in order to inform you of the nearest TARDIGRADE AI SAS store to you.
your browsing data on our site
This information is collected based on your consent. The collection of data is only mandatory when it is essential for the execution of the service (contact details, delivery address)
Moreover, TARDIGRADE AI SAS, to ensure the services entrusted to it, collects files or information related to the design of the product and its content, which you communicate in the context of the work you entrust to us.
These files and information may contain personal data about you or third parties mentioned.
These files and contents are collected because they are essential for the execution of the service. No processing of this data is performed, neither by TARDIGRADE AI SAS nor by any of its external service providers.
In general, TARDIGRADE AI SAS guarantees its clients the confidentiality of the information and data transmitted to it, regardless of their nature and except for legal obligations.
2b/ Use of Data
Order management
TARDIGRADE AI SAS needs this personal information to ensure the proper management of your orders, namely shipping and delivery, billing, and managing your customer account. This information is also necessary for tracking customer relationships for tasks such as conducting satisfaction surveys, managing after-sales service, and handling complaints.
Payment of orders
All your payments are secured during a transaction on the TARDIGRADE AI SAS site. Your banking details are collected only by our service provider Ingenico to guarantee the security of all your payments. Following your payment, the card used for the banking transaction is retained for a period of 18 months from the payment to ensure proof of transaction.
TARDIGRADE AI SAS does not collect your payment data but only information aimed at enabling you to easily identify the card used for the payment of one of your orders. This is represented by the recording of the first 6 digits and the last 4 digits of your card.
You can also choose to save your credit card in your electronic wallet to facilitate future transactions. In this case, your card will be saved in your customer account for the validity period of your card, noting that you have the option to delete it at any time.
Personalization of messages and TARDIGRADE AI SAS advertisements
The personal data concerning you allows us to improve and personalize the services we offer you. We can thus customize the emails you receive and recommend products that correspond to your interests (for example, products similar to those already purchased or recently viewed products on our site or products for which you requested a quote in an agency).
To adapt the advertising you see on our site or on partner sites, we use data that does not identify you (technical identifiers or socio-demographic data). Your browsing data and other partner data may also be cross-referenced with your personal data to create a user profile (anonymized) to associate interests for which advertisements will be served on behalf of advertising partners.
Statistical data and security
To better understand our customers or for statistical purposes, we conduct audience measurements (number of pages viewed, number of visits to the site, visitor activity…) as well as sales statistics. This allows us to maintain our website and improve the services we offer you.
To enable us to ensure the security of our services, and thus avoid any malicious attempts or computer intrusions, we also collect certain browsing data.
Use of data in connection with social networks
The use of social networks and TARDIGRADE AI SAS in relation to its social networks may lead to the collection and exchange of certain data. We invite you to consult the data protection policy specific to each social network you use to become aware of these exchanges. You can thus set access and confidentiality of your data directly on the concerned platform. The data collected (information and data related to your activity on social networks) is used for advertising purposes to improve our business relationship and the messages you receive from TARDIGRADE AI SAS. However, TARDIGRADE AI SAS is not responsible for the use of your data by social networks for their own account.
Our site uses the "Like" buttons and sharing buttons on the social networks on which TARDIGRADE AI SAS is present (Instagram, Facebook, Twitter, Pinterest, LinkedIn, Google+, YouTube) that you can find on our site. These allow you to like and share information from our site on the social networks of your choice. When you visit a page of our site containing plugins, a connection is then established with the servers of the concerned social networks which are informed that you accessed the corresponding page of the TARDIGRADE AI SAS site. If you do not want this to happen, you simply need to disconnect from the social networks before any action on our site.
The Social Connect feature allows you to log in to our site with your accounts on social networks. When you log in with a third-party account, TARDIGRADE AI SAS can access certain information and personalize your customer experience. All information collected by TARDIGRADE AI SAS on our site is never transmitted to the social networks without your prior consent. You can manage your privacy settings on the relevant social networks.
What communications am I likely to receive?
Service emails: These messages are necessary for the proper execution of the orders and services you have requested. For example, you may receive a confirmation email or an order tracking email as part of an order. Please note that receiving this information is in no way linked to your choices regarding Newsletters and promotional offers.
Newsletters: If you do not oppose it, you can, following the creation of your customer account or by filling it out directly in a dedicated area, receive information that allows you to stay informed about TARDIGRADE AI SAS offers as well as our news.
We also measure the open rate of all our sent messages to better adapt them to your needs.
You may also receive postal mail or phone calls. You may be contacted to present services and offers tailored to your needs.
2c/ Data Retention
Your personal data is retained for 3 years from your last activity on the Site (quote, order, account management). TARDIGRADE AI SAS cookies are stored for a maximum of 3 years from the date of collection.
Regarding third-party cookies, we invite you to refer to the privacy policies of each partner mentioned in paragraph 6b/ of this page.
Files transferred in connection with an order are retained by TARDIGRADE AI SAS for as long as it takes to carry out the service. TARDIGRADE AI SAS undertakes not to use these files for any purpose other than that of carrying out the work you have entrusted to us.
3/ Recipients of Personal Data
Have access to the personal data you provide
The services of TARDIGRADE AI SAS that need to use this data
Distributors or partners of TARDIGRADE AI SAS used to provide the service you requested (delivery, technical providers…)
Service providers responsible for hosting the server and mailing list, and more generally responsible for the storage and security of data
Service providers responsible for collecting satisfaction reviews from our clients
During the processing of your personal data, special protection is applied. In addition to security measures implemented to protect access to it, we ensure that only authorized personnel can access it.
When the personal data you transmitted is shared with a partner, the transfer of this data is governed by contractual clauses established by the European Commission.
No service provider to whom personal data is disclosed is located outside the European Union.
TARDIGRADE AI SAS thus assures you of the confidentiality and security of your personal data during its transmission.
Your personal data is not transmitted to a third party for commercial purposes without obtaining your prior consent regarding the sharing of this information.
4/ Rights of Individuals Regarding Collected Data
In accordance with French and European law regarding the protection of personal data, you have a general right of access to your personal data as well as a right to modify, rectify, and delete this data. You can also object to any processing of your personal data.
You can exercise this right by email, by mail, or by phone using the contact details below, justifying your identity (by providing your name, first name, email, and possibly your postal address):
By mail: TARDIGRADE AI SAS – Le Clos du rocher 49460 Feneu
By email: contact@tardigrade-ai.com
You can also unsubscribe from the TARDIGRADE AI SAS Newsletter (a free service offered by our site) by simply clicking the link at the bottom of the Newsletter or by sending us an email at contact@tardigrade-ai.com.
In case of a complaint, you can also contact a supervisory authority such as the CNIL.
5/ Personal Data Policy Regarding Minors
The TARDIGRADE AI SAS site and services are not intended for minors. However, access to its site is not restricted to adults as it does not offer any content prohibited to minors under 18 years of age. It is up to parents or anyone exercising parental authority to decide whether their child is allowed to use TARDIGRADE AI SAS services.
Forms and questionnaires aimed at collecting personal information do not aim to collect information about minors. If such information is collected, the legal representative of the minor may then request the deletion, rectification, or modification of this information.
6/ Cookies
In the context of the use and consultation of TARDIGRADE AI SAS sites, Cookies are placed on your terminal subject to your prior choice before visiting the TARDIGRADE AI SAS site. The TARDIGRADE AI SAS sites are designed to best meet the needs and expectations of their customers, and we use Cookies to facilitate your customer experience. For example, their use can serve to remember your consultations, personalize the offers we provide, or manage your shopping cart more smoothly (saving your cart…).
You can disable these Cookies free of charge at any time if you do not wish them to be active, knowing that this may significantly reduce or prevent access to the services offered by the TARDIGRADE AI SAS sites.
We explain below the different cookies placed on the TARDIGRADE AI SAS site, their usefulness, and the ways to disable them.
6a/ What is a cookie?
Generated by your internet browser, a cookie is a small text or image file placed on your computer when visiting a website or viewing an advertisement. They are primarily intended to collect information relating to your internet journey and your navigation in order to provide you with personalized services.
6b/ Different Types of Cookies
We use different types of Cookies on our site. Some are absolutely necessary for the use of our site.
The TARDIGRADE AI SAS Cookies
These refer to the Cookies placed by TARDIGRADE AI SAS on your terminal. They allow for the optimization and personalization of our services on the site.
Third-party Cookies
These refer to Cookies placed on your browser by third-party companies with the aim of identifying your areas of interest through the products viewed or purchased on our site. They enable us to personalize the advertising offers you may encounter on the TARDIGRADE AI SAS site or elsewhere.
We have no control over Cookies placed by third parties, who act on their own behalf.
In compliance with the French Data Protection Act of January 6, 1978, TARDIGRADE AI SAS commits to implementing measures to secure and protect your data in the context of advertising partnerships. We will ensure that partner companies agree that the shared personal data will be used solely for the needs of TARDIGRADE AI SAS.
Strictly Necessary Cookies
These Cookies are essential for the proper functioning of our site. They allow you to use key functions of our site, such as using the shopping cart or accessing your customer account. Without these Cookies, you will not be able to use our site properly.
These are Cookies placed by TARDIGRADE AI SAS that only concern the proper functioning of our site.
Analytical Cookies
These Cookies allow us to know the use and performance of our site to improve its operation and establish statistics (visitor volumes, content visited, mostly viewed pages, internet users’ searches…). These are primarily TARDIGRADE AI SAS Cookies that help us improve the usefulness and ergonomics of our services as well as the customer journey.
The cookies of this nature present on the TARDIGRADE AI SAS site are:
Google Tag Manager
Google Analytics
Google Audiences
LinkedIn Analytics
Kameleoon
Functional Cookies
These are Cookies placed by TARDIGRADE AI SAS.
These Cookies, while not essential for navigation, optimize the customer journey, for example, by reminding you of the last viewed products or remembering the items in your cart before continuing your purchases. They allow you, however, a smooth and tailored navigation thanks to the possibilities of personalization.
The cookies of this nature present on the TARDIGRADE AI SAS site are:
iAdvize (Chat tool allowing interaction with our advisors)
Advertising Cookies
These Cookies are used to present advertisements tailored to your areas of interest, or to send you information about TARDIGRADE AI SAS or elsewhere while you browse the Internet. They are primarily third-party Cookies. They are also used to send you personalized commercial prospecting and are particularly useful for limiting the number of times you see an advertisement.
They are placed after your prior consent during your visit to the TARDIGRADE AI SAS site. You can, of course, disable them at any time by configuring your browsers.
Refusing these Cookies will not impact your navigation on the TARDIGRADE AI SAS site. However, disabling them will not prevent advertisements from being displayed on our site or on the Internet; it will simply prevent the personalization of advertisements that will no longer take into account your areas of interest or preferences.
The cookies of this nature present on the TARDIGRADE AI SAS site are:
DoubleClick
AppNexus
Adverline
LinkedIn Ads
Effiliation
Facebook Custom Audience
Social network Cookies and plugins (social buttons)
TARDIGRADE AI SAS may integrate social sharing buttons on its site. These are intended to enable you to share pages and content via third-party social networks with others. The social plugins present on the TARDIGRADE AI SAS site allow you to facilitate the sharing of pages and content on our site.
These buttons may generate Cookies whose presence, number, and status may depend on your browsing habits. These Cookies may also allow targeting of advertising offers on these sharing platforms.
They are placed after your prior consent during your visit to the TARDIGRADE AI SAS site. You can, of course, disable them at any time by configuring your browsers.
To find out more about the cookie policies of these social networks, we invite you to consult the privacy policies of the relevant social networks.
The cookies of this nature present on the TARDIGRADE AI SAS site are:
Facebook Connect
6c/ Accept or Refuse Cookies
You can choose at any time to disable these Cookies, just as you can accept or refuse the placement of Cookies during your browsing. However, we remind you that systematically refusing the placement of Cookies may alter the conditions of access to our site; for example, you will no longer be able to make online purchases or enjoy essential functions on the TARDIGRADE AI SAS site, such as saving items in your cart. You can at any time:
Set your browser to signal Cookies placed on your computer and ask you to accept them or not.
Set your browser to block the placement of Cookies.
As each browser's configuration is different, we leave you to check directly on your browser your preferences regarding Cookies.
You can configure the Cookies by following the instructions below according to the browser you are using:
On Internet Explorer: http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-Cookies
On Firefox: http://support.mozilla.org/fr/kb/Activer%20et%20d%C3%A9sactiver%20les%20Cookies
On Google Chrome: https://support.google.com/chrome/answer/95647?hl=fr&hlrm=en
On Safari: http://support.apple.com/kb/HT1677?viewlocale=fr_FR
On Opera: https://help.opera.com/en/latest/web-preferences/
Introduction
Last updated: 25/04/2025
TARDIGRADE AI SAS is committed to protecting your personal data and safeguarding your privacy while complying with applicable laws.
That is why TARDIGRADE AI SAS has declared the collection and processing of your personal data to the CNIL, the National Commission on Informatics and Liberty. For any further information, you can visit the CNIL's website at www.cnil.fr.
When you visit the website, communicate with our online services or in-person, or order services, TARDIGRADE AI SAS may collect certain information, including personal data concerning you.
The following paragraphs describe the types of data we collect, the purposes we pursue, the data retention period, and the means you have to assert your rights or obtain more information.
1/ Definitions and General Information
Personal data: These are all the information concerning you as a natural person, enabling your identification directly or indirectly.
This information may be collected through a form present on the TARDIGRADE AI SAS website, in the context of your browsing on the site, or when contacting our agencies
This data includes several identifiers such as your name and contact details, your position in the company, as well as location data, a unique identifier, electronic identification data available from your computer, such as Cookies or IP addresses. Note that this electronic identification data allows identifying your connection device or the pages visited on the Site during your browsing and is generally insufficient alone to identify you nominatively.
Cookie(s): A Cookie refers to a text file that can be stored in a dedicated space on your device (any hardware equipment with a browser, such as a tablet or computer) following your visit to one of the TARDIGRADE AI SAS sites on your web browser.
File(s): This term refers to any electronic document transmitted to TARDIGRADE AI SAS as part of a quote request or order, regardless of the method of transmission (USB key, online download, email…)
The data controller is the company that defines for what purpose and how your personal data is used. The personal data collected on the TARDIGRADE AI SAS site or during your orders in stores are processed by :
TARDIGRADE AI SAS RCS Angers 853 036 168
Located at: Le clos du rocher 49460 Feneu
2/ Collection, Use, and Retention of Personal Data
2a/ Data Collection
TARDIGRADE AI SAS may collect your personal data when you browse our site, when you subscribe to the TARDIGRADE AI SAS newsletter, or when you fill out contact forms, account creation forms on the site or in an agency, request quotes, request callbacks, request appointments, when you place an order on the site or in the agency, and when you authenticate via a social network you are subscribed to.
The mandatory or optional nature of these sections will be clearly indicated to you on these forms (notably during an online sale, on the contact form, during newsletter registration or account creation). Furthermore, when you provide this type of information to TARDIGRADE AI SAS, you undertake to ensure its accuracy and that it does not harm the interests or rights of third parties.
The information processed includes notably :
your name, first name, email address, phone number, IP address, postal code, company name, delivery address
your position in the company if you are acting on its behalf
the history of your transactions and our business relationship (quotes, orders, invoices)
your location data in order to indicate the nearest TARDIGRADE AI SAS store to you.
your browsing data on our site
This information is collected based on your consent. Data collection is only mandatory when it is essential for the performance of the service (contact information, delivery address)
On the other hand, TARDIGRADE AI SAS, to ensure the entrusted services, collects files or information related to the product design and content, which you communicate as part of the work you assign us.
These files and information may contain personal data about yourself or third parties mentioned.
These files and content are collected because they are essential for the execution of the service. No processing of this data is carried out, neither by TARDIGRADE AI SAS nor by any of its potential external providers.
Generally, TARDIGRADE AI SAS guarantees its clients the confidentiality of the information and data transmitted to it, regardless of their nature, and unless legally required.
2b/ Use of Data
Order Management
TARDIGRADE AI SAS needs this personal information to ensure the proper management of your orders, namely shipping and delivery, billing, managing your customer account. This information is also necessary for monitoring the customer relationship for tasks such as conducting satisfaction surveys, managing after-sales service and handling complaints.
Order Payment
All your payments are secured during a transaction on the TARDIGRADE AI SAS site. Your banking details are collected only by our provider Ingenico to guarantee the security of all your payments. Following your payment, the card used for the banking transaction is retained for a period of 18 months from the payment to ensure proof of the transaction.
TARDIGRADE AI SAS does not collect your payment data but only information enabling you to easily identify the card used for the payment of one of your orders. This is reflected in the recording of the first 6 and the last 4 digits of your card.
You can also choose to save your credit card in your digital wallet to facilitate future transactions. In this case, your card will be stored on your customer account for the validity period of your card, noting that you have the option to delete it at any time.
Personalization of TARDIGRADE AI SAS Messages and Advertisements
The personal data concerning you allows us to improve and personalize the services we offer you. We can thus personalize the emails you receive and recommend products that match your interests (for example, products similar to those already purchased or products recently viewed on our site or products for which you requested a quote in the agency).
To tailor the advertising you see on our site or on partner sites, we use data that does not allow us to identify you (technical identifiers or socio-demographic data). Your browsing data and other partner data can also be cross-referenced with your personal data to create a user profile (made anonymous) to associate interests from which advertisements will be served on behalf of advertising partners.
Statistical Data and Security
To better understand our customers or for statistical purposes, we carry out audience measurements (number of pages viewed, number of visits to the site, visitor activity…) as well as sales statistics. This allows us to maintain our website and improve the services we offer you.
To ensure the security of our services and thus avoid any malicious attempts or computer intrusion, we also collect certain browsing data.
Data Use Related to Social Networks
The use of social networks and TARDIGRADE AI SAS in relation to its social networks may lead to the collection and exchange of certain data. We invite you to consult the data protection policy specific to each social network you use to learn about these exchanges. You will be able to configure the access and confidentiality of your data directly on the relevant platform. The data collected (information and data related to your activity on social networks) are used for advertising purposes to improve our commercial relationship and the messages you receive from TARDIGRADE AI SAS. However, TARDIGRADE AI SAS is not responsible for the use of your data by social networks for their own account.
Our site uses "like" buttons and sharing buttons on the social networks on which TARDIGRADE AI SAS is present (Instagram, Facebook, Twitter, Pinterest, LinkedIn, Google+, YouTube) that you can find on our site. These allow you to like and share information from our site on the social networks of your choice. When you visit a page on our site containing plug-ins, a connection is established with the servers of the relevant social networks that are informed that you accessed the corresponding page of TARDIGRADE AI SAS's site. If you do not want this to happen, simply disconnect from social networks before any action on our site.
The Social Connect function allows you to log into our site with your social network accounts. When you log in with a third-party account, TARDIGRADE AI SAS can then access certain information and personalize your customer experience. All information collected by TARDIGRADE AI SAS on our site is not transmitted to social networks without your prior consent. You can then manage your privacy settings on the relevant social networks.
What communications am I likely to receive?
Service Emails: These messages are necessary for the proper execution of the orders and services you have requested. For example, you may receive a confirmation email or an order tracking email as part of an order. Note that receiving this information is in no way related to your choices regarding Newsletters and promotional offers.
Newsletters: If you do not oppose them, you can, following the creation of your customer account or by filling it directly in a dedicated space, receive information allowing you to stay informed about TARDIGRADE AI SAS offers as well as our news.
We also measure the open rate of all our mailings in order to better tailor them to your needs.
You may also receive postal mail or phone calls. You may thus be contacted to present services and offers tailored to your needs.
2c/ Data Retention
Your personal data is retained for 3 years from your last activity on the Site (quote, order, account management). TARDIGRADE AI SAS cookies are stored for a maximum of 3 years from collection.
Regarding third-party cookies, we invite you to refer to the privacy policies of each partner mentioned in paragraph 6b/ of this page.
The files communicated as part of an order are retained by TARDIGRADE AI SAS for the duration of the service's completion. TARDIGRADE AI SAS commits to not use these files for purposes other than the completion of the works you have entrusted us with.
3/ Recipients of Personal Data
Have access to the personal data you provide
The services of TARDIGRADE AI SAS that need to use this data
Distributors or partners of TARDIGRADE AI SAS used to provide you with the service you requested (delivery, technical service providers…)
The providers in charge of hosting the server and the mailing list, and more generally responsible for the storage and securing of data
The providers responsible for collecting customer satisfaction reviews
During the processing period, your personal data is subject to particular protection. In addition to the security measures implemented to protect access to it, we ensure that only authorized personnel can access it.
When the personal data you have transmitted is shared with a partner, the transfer of this data is governed by contractual clauses established by the European Commission.
No provider to whom personal data is communicated is located outside the European Union.
TARDIGRADE AI SAS thus assures you of the confidentiality and security of your personal data during its transmission.
Your personal data is not transmitted to a third party for commercial purposes without your prior consent regarding the sharing of this information.
4/ Rights of Individuals on Collected Data
In accordance with French and European law regarding the protection of personal data, you have a general right of access to your personal data as well as a right to modify, rectify, and delete this data. You may also object to any processing of your personal data.
You can exercise this right by email, by mail, or by phone at the coordinates below, by verifying your identity (by providing your name, first name, email, and possibly your postal address):
By mail: TARDIGRADE AI SAS – Le Clos du rocher 49460 Feneu
By email: contact@tardigrade-ai.com
You can also unsubscribe from the TARDIGRADE AI SAS Newsletter (a free service provided by our site) by simply clicking on the link at the bottom of the Newsletter or by sending us an email at contact@tardigrade-ai.com.
In case of a complaint, you can also contact a supervisory authority such as the CNIL.
5/ Policy on Personal Data Concerning Minors
The TARDIGRADE AI SAS site and services are not intended for minors. However, access to its site is not restricted to adults as it does not offer any content that is forbidden to minors under the age of 18. It is the responsibility of parents or any person exercising parental authority to decide whether their child is allowed to use TARDIGRADE AI SAS services.
The forms and questionnaires aimed at collecting personal information are in no way intended to collect information about minors. If this information is collected, the legal representative of the minor may then request the deletion, correction, or modification of this information.
6/ Cookies
As part of the use and browsing of TARDIGRADE AI SAS sites, Cookies are placed on your device subject to your prior choice before visiting the TARDIGRADE AI SAS website. The TARDIGRADE AI SAS sites are designed to best meet the needs and expectations of their clients; we use Cookies to facilitate your customer experience. For example, their use may serve to remember your visits, to personalize the offers we offer you, or to manage your shopping cart more smoothly (saving your cart…).
You can disable these Cookies at any time for free if you do not wish them to be active, knowing that this may significantly reduce or prevent accessibility to the services offered by the TARDIGRADE AI SAS sites.
We explain below the various cookies placed on the TARDIGRADE AI SAS site, their usefulness, and how to disable them.
6a/ What is a cookie?
Generated by your web browser, a cookie is a small text or image file placed on your computer when you visit a website or view an advertisement. They are intended to collect information about your online journey and browsing to provide you with personalized services.
6b/ The Different Types of Cookies
We use different types of Cookies on our site. Some are absolutely necessary for the use of our site.
The TARDIGRADE AI SAS Cookies
These refer to the Cookies placed by TARDIGRADE AI SAS on your device. They allow the optimization and personalization of our services on the site.
Third-Party Cookies
They refer to Cookies placed on your browser by third-party companies to identify your interests through the products viewed or purchased on our site. They allow us to personalize the advertising offers you may encounter on the TARDIGRADE AI SAS site or outside.
We have no control over the Cookies placed by third parties, which act for their own account.
In compliance with the French Data Protection Act of January 6, 1978, TARDIGRADE AI SAS is committed to implementing security and confidentiality measures for your data within the framework of advertising partnerships. We will ensure that partner companies agree that shared personal data are used only for TARDIGRADE AI SAS's needs.
Strictly Necessary Cookies
These Cookies are essential for the proper functioning of our site. They allow you to use key functions of our site such as using the shopping cart or accessing your customer account. Without these Cookies, it will be impossible for you to use our site correctly.
It concerns here Cookies placed by TARDIGRADE AI SAS that only relate to the proper functioning of our site.
Analytical Cookies
These Cookies allow us to know the use and performance of our site to improve its operation and establish statistics (visitor volume, content visited, most frequently viewed pages, searches by internet users…). Here, they are mainly TARDIGRADE AI SAS Cookies and allow us to improve the interest and ergonomics of our services as well as the customer journey.
The cookies of this nature present on the TARDIGRADE AI SAS site are :
Google Tag Manager
Google Analytics
Google Audiences
LinkedIn Analytics
Kameleoon
Functional Cookies
These are Cookies placed by TARDIGRADE AI SAS.
These Cookies, which are not essential to navigation, help optimize the customer journey, for example by reminding you of the last products viewed or saving the items in your basket before you continue shopping. However, they allow for smooth and tailored navigation through customization options.
The cookies of this nature present on the TARDIGRADE AI SAS site are :
iAdvize (Chat tool to communicate with our advisors)
Advertising Cookies
These Cookies are used to present you with advertisements tailored to your interests, or to send you information about TARDIGRADE AI SAS on or off during your browsing on the Internet. They are mainly third-party Cookies. They are also used to send you personalized commercial prospecting and are particularly useful for limiting the number of times you see an advertisement.
They are placed after prior agreement from you during the visit to the TARDIGRADE AI SAS site. You can, of course, disable them at any time by configuring your browsers.
Refusing these Cookies will not impact your browsing on the TARDIGRADE AI SAS site. However, disabling them will not prevent advertising from being displayed on our site or on the Internet; it will simply prevent the personalization of the advertisements that will no longer take into account your interests or preferences.
The cookies of this nature present on the TARDIGRADE AI SAS site are :
DoubleClick
AppNexus
Adverline
LinkedIn Ads
Effiliation
Facebook Custom Audience
Social Networks Cookies and Plug-Ins (social buttons)
TARDIGRADE AI SAS may integrate sharing buttons on its site. These are intended to allow you to share pages and content via third-party social networks with others. The social plug-ins present on the TARDIGRADE AI SAS site allow, among other things, to facilitate the sharing of pages and contents on our site.
These buttons can generate Cookies whose presence, number, and status may depend on your browsing habits. These Cookies may also allow targeting of advertising offers on these sharing platforms.
They are placed after prior agreement from you during the visit to the TARDIGRADE AI SAS site. You can, of course, disable them at any time by configuring your browsers.
To find out more about the cookie usage policies of these social networks, we invite you to consult the privacy policies of the relevant social networks.
The cookies of this nature present on the TARDIGRADE AI SAS site are :
Facebook connect
6c/ Accepting or Refusing Cookies
You can at any time choose to disable these Cookies, as well as accept or refuse the deposit of Cookies during your browsing. However, we remind you that systematically refusing to deposit Cookies may modify the access conditions to our site; for instance, you will no longer be able to make online purchases or enjoy essential functions on the TARDIGRADE AI SAS site, such as saving items in your cart. You can at any time :
Set your browser to notify you of Cookies placed on your computer and request your acceptance or refusal.
Set your browser to block the placement of Cookies.
The configuration of each browser being different, we leave you to check directly on your browser your preferences regarding Cookies.
You can set Cookies by following the instructions below based on the browser you are using :
On Internet Explorer: http://windows.microsoft.com/en-US/windows-vista/Block-or-allow-Cookies
On Firefox: http://support.mozilla.org/en-us/kb/Enable-and-disable-cookies
On Google Chrome: https://support.google.com/chrome/answer/95647?hl=en
On Safari: http://support.apple.com/kb/HT1677?viewlocale=en_US
On Opera: https://help.opera.com/en/latest/web-preferences/
Introduction
Last updated: 25/04/2025
TARDIGRADE AI SAS is committed to protecting your personal data and respects your privacy while complying with applicable legislation.
That is why TARDIGRADE AI SAS has declared the collection and processing of your personal data to the CNIL, the National Commission for Information and Liberties. For any additional information, you can visit the CNIL's website at www.cnil.fr.
When you visit the website, communicate with our online services or in agency, or order services, TARDIGRADE AI SAS may collect certain information, including personal data concerning you.
The following paragraphs describe the type of data we collect, the purposes we pursue, the duration of data retention, and the means you have to assert your rights or obtain more information.
1/ Definitions and General Information
Personal data: this refers to all information concerning you as a natural person that directly or indirectly allows for your identification.
This information may be collected via a form available on the TARDIGRADE AI SAS website, during your browsing on the site, or when contacting our agencies
This data includes several pieces of personally identifiable information such as your name and contact details, your role in the company, as well as location data, a unique identifier, and electronic identification data available from your computer, such as Cookies or IP addresses. Note that these electronic identification data allow for the identification of your connection terminal or the pages viewed on the Site during your browsing and are generally insufficient on their own for you to be identified in a personally identifiable manner.
Cookie(s): A Cookie refers to a text file that can be stored in a dedicated space on your terminal (any hardware device with a browser such as a tablet or computer) following your visit to one of the TARDIGRADE AI SAS sites on your internet browser.
File(s): this term refers to any electronic document submitted to TARDIGRADE AI SAS as part of a request for a quote or order, regardless of the mode of transmission (USB key, online download, electronic message…)
The data processor is the company that determines for what purpose and how your personal data is used. The personal data collected on the TARDIGRADE AI SAS website or during your orders in stores are processed by :
TARDIGRADE AI SAS RCS Angers 853 036 168
Located at: Le clos du rocher 49460 Feneu
2/ Collection, Use, and Retention of Personal Data
2a/ Data Collection
TARDIGRADE AI SAS may collect your personal data when you browse our site, when you sign up for the TARDIGRADE AI SAS newsletter, or when you fill out contact forms, account creation forms on-site or in agency, quote requests, callback requests, appointment requests, when you place an order on the site or in agency, and when you authenticate via a social network to which you are subscribed.
The mandatory or optional nature of these fields will be clearly indicated on these forms (notably during an online sale, on the contact form, during signup for the newsletter, or when creating the customer account). Therefore, when you provide this type of information to TARDIGRADE AI SAS, you commit to its accuracy, and that it does not harm the interests or rights of third parties.
The processed information includes:
your name, first name, email address, phone number, IP address, postal code, company name, delivery address
your position in the company if you act on its behalf
the history of your transactions and our business relationship (quotes, orders, invoices)
your location data to indicate the nearest TARDIGRADE AI SAS store to you.
your browsing data on our site
This information is collected on the basis of your consent. Data collection is only mandatory when it is essential for the execution of the service (contact details, delivery address)
Furthermore, TARDIGRADE AI SAS, to ensure the entrusted services, collects files or information related to the design of the product and its content, which you communicate in the context of the work you entrust to us.
These files and information may contain personal data about yourself or third parties mentioned.
These files and contents are collected because they are essential for the execution of the service. No processing of this data is carried out, neither by TARDIGRADE AI SAS nor by any of its possible external service providers.
In general, TARDIGRADE AI SAS guarantees its clients the confidentiality of the information and data transmitted, whatever their nature, and except for legal obligations.
2b/ Use of Data
Order Management
TARDIGRADE AI SAS needs this personally identifiable information to ensure proper management of your orders, that is, shipping and delivery, billing, and the management of your customer account. This information is also necessary for customer relationship tracking for tasks such as conducting satisfaction surveys, managing after-sales service, and handling complaints.
Payment for Orders
All your payments are secure during a transaction on the TARDIGRADE AI SAS site. Your banking information is collected only by our provider Ingenico to guarantee the security of all your payments. Following your payment, the card used for the bank transaction is kept for a duration of 18 months from the payment to guarantee proof of transaction.
TARDIGRADE AI SAS does not collect your payment data but only information aimed at allowing you to easily identify the card used to pay for one of your orders. This is reflected in the recording of the first 6 digits as well as the last 4 digits of your card.
You may also choose to save your credit card in your electronic wallet to facilitate future transactions. In this case, your card will be stored in your customer account for the validity period of your card, noting that you have the option to remove it at any time.
Personalization of TARDIGRADE AI SAS Messages and Advertisements
The personal data concerning you allows us to enhance and customize the services we offer you. We can thus personalize the emails you receive and recommend products matching your interests (for example, products similar to those already purchased or products recently viewed on our site, or even products for which you requested a quote in agency).
To adapt the advertising you see on our site or on partner sites, we use non-identifiable data (technical identifiers or socio-demographic data). Your browsing data and other partner data may also be cross-referenced with your personal data to create a user profile (anonymized) to associate interests from which advertisements will be served on behalf of advertising partners.
Statistical Data and Security
To better understand our clients or for statistical purposes, we conduct audience measurements (number of pages viewed, number of visits to the site, visitor activity…) as well as sales statistics. This allows us to maintain our website and improve the services we offer you.
To ensure the security of our services and avoid any malicious attempts or computer intrusions, we also collect certain browsing data.
Use of Data Related to Social Networks
The use of social networks and TARDIGRADE AI SAS in relation to its social networks may lead to the collection and exchange of certain data. We invite you to consult the data protection policy specific to each social network you use to be aware of these exchanges. You will then be able to configure the access and privacy of your data directly on the relevant platform. The data collected in this way (information and data related to your activity on social networks) are used for advertising purposes to improve our commercial relationship and the messages you receive from TARDIGRADE AI SAS. However, TARDIGRADE AI SAS is not responsible for the use of your data by social networks for their own account.
Our site uses the "like" and sharing buttons on the social networks on which TARDIGRADE AI SAS is present (Instagram, Facebook, Twitter, Pinterest, LinkedIn, Google+, YouTube) that you can find on our site. These allow you to like and share information from our site on the social networks of your choice. When you view a page on our site containing plug-ins, a connection is then established with the servers of the concerned social networks which are informed that you have accessed the corresponding page of the TARDIGRADE AI SAS website. If you do not wish for this to be the case, you simply need to log out of social networks before taking any action on our site.
The Social Connect feature allows you to connect to our site with your accounts on social networks. When you connect with a third-party account, TARDIGRADE AI SAS can access certain information and customize your customer experience. All information collected by TARDIGRADE AI SAS on our site is never transmitted to social networks without your prior consent. You can then manage your privacy settings on the relevant social networks.
What communications am I likely to receive?
Service Emails: These messages are necessary for the proper execution of the orders and services you have requested. For example, you may receive a confirmation email or an order tracking email as part of an order. Note that receiving this information is in no way linked to your choices regarding Newsletters and promotional offers.
The Newsletters: If you are not opposed, you can, following the creation of your customer account or by entering it directly in a dedicated space, receive information allowing you to stay informed about TARDIGRADE AI SAS offers as well as our news.
We also measure the open rate of all our mailings to better adapt them to your needs.
You may also receive postal mail or phone calls. You may thus be contacted to present services and offers suitable for your needs.
2c/ Data Retention
Your personal data is retained for 3 years from your last activity on the Site (quotes, orders, account management). TARDIGRADE AI SAS cookies are stored for a maximum of 3 years from the collection.
Regarding third-party cookies, we invite you to refer to the privacy policies of each partner mentioned in paragraph 6b/ on this page.
The files communicated as part of an order are retained by TARDIGRADE AI SAS for the time required to complete the service. TARDIGRADE AI SAS commits to making no use of these files for any purpose other than that of carrying out the work you have entrusted to us.
3/ Recipients of Personal Data
Have access to the personal data you provide:
The services of TARDIGRADE AI SAS that need to use this data
Distributors or partners of TARDIGRADE AI SAS used to provide you with the service you requested (delivery, technical service providers…)
Service providers responsible for hosting the server and mailing list, and more generally those responsible for data storage and security
Service providers responsible for collecting satisfaction feedback from our clients
During the processing duration, your personal data is subject to particular protection. In addition to security measures implemented to protect access, we ensure that only authorized personnel can access it.
When the personal data you have transmitted is shared with a partner, the transfer of this data is governed by the contractual clauses established by the European Commission.
No service provider to whom personal data is communicated is located outside the European Union.
TARDIGRADE AI SAS thus assures you of confidentiality and security of your personal data during its transmission.
Your personal data is not transmitted to a third party for commercial purposes unless prior consent is obtained for sharing this information.
4/ Rights of Individuals on Collected Data
In accordance with French and European law regarding the protection of personal data, you have a general right to access your personal data as well as a right to modification, rectification, and deletion of this data. You can also object to any processing of your personal data.
You can exercise this right by email, by mail, or by phone using the contact details below, verifying your identity (by providing your name, first name, email, and possibly your postal address):
By mail: TARDIGRADE AI SAS – Le Clos du rocher 49460 Feneu
By email: contact@tardigrade-ai.com
You can also unsubscribe from the TARDIGRADE AI SAS Newsletter (a free service offered by our site) by simply clicking the link at the bottom of the Newsletter or by sending us an email at contact@tardigrade-ai.com.
In case of a complaint, you can also contact a supervisory authority such as the CNIL.
5/ Personal Data Policy Regarding Minors
The site and services of TARDIGRADE AI SAS are not intended for minors. However, access to its site is not restricted to adults as it does not offer any content prohibited for minors under 18 years old. It is up to parents or anyone exercising parental authority to decide whether their child is allowed to use the services of TARDIGRADE AI SAS.
Forms and questionnaires aimed at collecting personal information are in no way intended to collect information about minors. If this information is collected, the legal representative of the minor can then request the deletion, correction, or modification of this information.
6/ Cookies
As part of the use and consultation of TARDIGRADE AI SAS's sites, Cookies are placed on your terminal subject to your prior choice before your visit to the TARDIGRADE AI SAS site. The TARDIGRADE AI SAS sites being designed to best meet the needs and expectations of their clients, we use Cookies to facilitate your customer experience. For example, their use can serve to remember your consultations, customize the offers we propose to you, or manage your shopping cart more smoothly (keeping your cart…).
You can at any time deactivate these Cookies for free if you do not want them to be active, while knowing that this may significantly reduce or prevent accessibility to the services offered by TARDIGRADE AI SAS’s sites.
We explain below the different cookies placed on the TARDIGRADE AI SAS site, their usefulness, and how to disable them.
6a/ What is a Cookie?
Generated by your internet browser, a cookie is a small text or image file placed on your computer when visiting a website or viewing an advertisement. They are intended to collect information regarding your internet journey and browsing to provide you with personalized services.
6b/ The Different Types of Cookies
We use different types of Cookies on our site. Some are absolutely necessary for the use of our site.
The TARDIGRADE AI SAS Cookies
These refer to the Cookies placed by TARDIGRADE AI SAS on your terminal. They allow for the optimization and personalization of our services on the site.
Third-party Cookies
These refer to Cookies placed on your browser by third-party companies to identify your interests through products viewed or purchased on our site. They allow us to personalize the advertising offers you may encounter on the TARDIGRADE AI SAS site or externally.
We have no control over Cookies placed by third parties, who act for their own account.
In compliance with the French Data Protection Act of January 6, 1978, TARDIGRADE AI SAS commits to implementing security and confidentiality measures for your data as part of advertising partnerships. We will ensure that partner companies accept that shared personal data is used only for the needs of TARDIGRADE AI SAS.
Strictly Necessary Cookies
These Cookies are essential for the proper functioning of our site. They allow you to use key functions of our site such as the shopping cart or access to your customer account. Without these Cookies, you will be unable to use our site correctly.
These are Cookies placed by TARDIGRADE AI SAS which are solely related to the proper functioning of our site.
Analytical Cookies
These Cookies help us understand the use and performance of our site to improve its operation and establish statistics (visitor volumes, visited contents, most frequently consulted pages, internet user searches…). These are primarily TARDIGRADE AI SAS Cookies that allow us to improve the relevance and ergonomics of our services as well as the customer journey.
The Cookies of this type present on the TARDIGRADE AI SAS site are:
Google Tag Manager
Google Analytics
Google Audiences
LinkedIn Analytics
Kameleoon
Functional Cookies
These Cookies are placed by TARDIGRADE AI SAS.
These Cookies, while not essential for browsing, allow for optimizing the customer journey by reminding you of the last products viewed or storing the items in your cart before proceeding with your purchases. They however enable smooth, tailored navigation thanks to personalization possibilities.
The Cookies of this type present on the TARDIGRADE AI SAS site are:
iAdvize (Chat tool allowing you to converse with our advisors)
Advertising Cookies
These Cookies are used to present you with advertisements tailored to your interests or to provide you with information on the TARDIGRADE AI SAS site or elsewhere while you browse the Internet. They are primarily third-party Cookies. They are also used to send you personalized commercial solicitations and are particularly useful to limit the number of times you see an advertisement.
They are placed after your prior consent during your visit to the TARDIGRADE AI SAS site. You can certainly disable them at any time by adjusting your browsers.
Refusing these Cookies will not impact your browsing on the TARDIGRADE AI SAS site. However, disabling them will not prevent the display of advertisements on our site or on the Internet; it will simply prevent the personalization of advertisements that will no longer take into account your interests or preferences.
The Cookies of this type present on the TARDIGRADE AI SAS site are:
DoubleClick
AppNexus
Adverline
LinkedIn Ads
Effiliation
Facebook Custom Audience
Cookies and Social Network Plugins (Social Buttons)
TARDIGRADE AI SAS may integrate sharing buttons on social networks on its site. These are intended to allow you to share pages and content via third-party social networks with others. The social plugins present on the TARDIGRADE AI SAS site allow, among other things, for easier sharing of pages and content found on our site.
These buttons may generate Cookies whose presence, number, and status may depend on your browsing habits. These Cookies may also allow for the targeting of advertising offers on these sharing platforms.
They are placed after your prior consent during your visit to the TARDIGRADE AI SAS site. You can indeed disable them at any time by configuring your browsers.
To find out more about the cookie policy of these social networks, we invite you to consult the privacy policies of the relevant social networks.
The Cookies of this type present on the TARDIGRADE AI SAS site are:
Facebook connect
6c/ Accepting or Refusing Cookies
You can choose at any time to deactivate these Cookies, just as you can accept or refuse the deposit of Cookies during your browsing. However, we remind you that systematically refusing the deposit of Cookies may modify the conditions of access to our site; for example, you will no longer be able to make online purchases or enjoy essential functions on the TARDIGRADE AI SAS site such as keeping articles in your cart. You can at any time:
Configure your browser to systematically inform you of the Cookies placed on your computer and ask you to accept or not.
Configure your browser to block the deposit of Cookies.
The configuration of each browser being different, we leave it to you to check directly on your browser your preferences regarding Cookies.
You can configure Cookies by following the instructions below depending on the browser you use:
On Internet Explorer: http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-Cookies
On Firefox: http://support.mozilla.org/fr/kb/Activer%20et%20désactiver%20les%20Cookies
On Google Chrome: https://support.google.com/chrome/answer/95647?hl=fr&hlrm=en
On Safari: http://support.apple.com/kb/HT1677?viewlocale=fr_FR
On Opera: https://help.opera.com/en/latest/web-preferences/
